Troubleshooting Reservations

Member Guests Got guest passes or buddy passes? Awesome. They need to book their spot by visiting the "Reservations" tab (located here -- insert link) Once you and your guest arrive at the facility, please stop by the front desk so we can check your guest in using your pass. (Make sure to add keywords and description)

Families and Small Groups If you're coming in to climb with your family or a small group, it's required to reserve spots for everyone. Taking a few minutes before you come in to complete these steps will save you at least 15 minutes, sometimes more, of wait time in line. 3 Steps Before you arrive Step 1 pick location (show screen shot of RGP) - For parents or guardians, steps to add minors are included in the links above. - Important: Not completing this step prior to arrival ...

Reservation Guide Making your reservation Step 1 Step 2 Select your location Reserving for someone else? Access through RGP How to consolidate duyplicate profiles. Our support team can assist with merging and further troubleshooting profiles in general. Email us at ... or use this form. (Fill out keywords and description)